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Type and Timeline
MediPal

Medications getting confusing? MediPal is a digital solution for medicinal incompliance.

MediPal is a recepient of the RGD Student Awards - Intent Award for Accessible Design: Teach Engage Access 2021

Role
Tools used
Team

Research 

Ideation 

UI/UX

Project Management

Figma

Adobe Illustrator

Adobe AfterEffects

Miro

UI/UX

Healthcare

Sept 2020 - Dec 2020

(3 Months)

Zainab Alavi

David Ngo

Maria Guna

Lian Sin

Problem

How can we use technology to promote healthy medicinal compliance?


A large problem people face (including myself) is improper medicinal compliance. This means not taking medicine correctly whether it is not taking it on time or incorrect dosages. This problem is relevant to anyone taking many medications but especially within the elderly and working professionals. 

 
Solution
My goal is to help people take their medications correctly. Taking medications properly is often neglected, and we want people to be reminded to take their medications seamlessly as well as be informed about their medications.
 
Aa a group, we decided to create an app that makes taking medication hassle-free and simple, so people, including my family and myself, can take their medications properly without jeopardizing their health. To develop the app, my group and I used design thinking to create a successful app. 
Research

To start my team and I, conducted a competitive analysis to see what already exists in the market, what's successful, what isn't - all to see how we could make our product wonderful. After, we created a PACT Analysis and System Requirements chart to become aware of the contexts of the app as well as what the features would be. 


 
User Interviews and Insights

We conducted 5 interviews with people who take multiple medications to discover the pain points and insights they face whilst taking multiple medications. We interviewed people who would actually use and benefit from the app, a from there pain points, insights and user personas were created, from there user scenarios were created so as a team we could become aware of how might the user interact. 

Pain Points
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Time/Convenience
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Tech Savviness
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Privacy/Mood
Possible solutions
 
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Reminders

Notifications

• Checklist

Schedule

Simplicity

Ease of use

• Accessibility 

MVP Features            upfront

Empowerment

 Educating users

• Search Bar  

Medical Database 

Privacy settings           

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User Personas

To summarize our research and findings, we created user personas, which helped us synthesize our research and embody the research into real-life users which would help streamline the app to meet their goals and needs. 

 
Ideation
Information Architecture (IA) Map

To begin the process of turning our research into a plausible product, we took our Systems Requirments chart, personas and scenarios and combined them to come up with paths users would take when using the app, we combined all the possible features into a map to see where the features would be throughout the app. 

Wireframes
 

To begin the process of turning our research into a plausible product, we took our Systems Requirments chart, personas and scenarios and combined them to come up with paths users would take when using the app, we combined all the possible features into a map to see where the features would be throughout the app. 

Prototyping

After completing the mid-fidelity wireframes and compiling our UI Research We then proceeded to establish a style guide, which helped us keep consistency throughout all of our high-fidelity prototypes.

Colours
Typography
Iconography
Illustrations
Style Guide
High-Fidelity Mockups
 
User Testing
 

We got the opportunity to conduct a few remote user-tests through zoom to gain insight and feedback. Through this, we were able to catch and reiterate and errors in our flows and prototype.​ Taking the insight we gained from the user tests, we implemented a series of changes that addressed each issue. Below is a summary:

Final Prototype
Key features and insights
 

MediPal includes key features that make taking medications easier. From being able to seamlessly check off daily medications, viewing your medical history to providing a digital platform for organizing one's medication, MediPal is truly a saviour for making taking medications simpler in the digital age. 

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Seamlessly check off daily tasks

Within the homepage, users can quickly check off the medication once they've taken it; as well as view the ones they need to take. 

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Easily add medications 

Users can easily add, edit and remove the medications they are taking in the Medicine Cabinet - an area to digital store and organize their medication, to make medications effortless and empowering. Users can easily set reminders, dosages, timings for their medications all in one spot. 

Learn more about your medication 

Want to read about the side effects of the medication you are taking, or just want to be more informed about a specific medicine? The Medicine Database lets users easily search up any medication, and add it to their Medicine Cabinet. 

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Hassle-free refill requests

Worried about missing your refill? MediPal lets users conveniently send a refill request for their medication. MediPal also lets users manage their dependant's accounts, so they can easily request refills for their dependants. 

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Key Takeaways

Communication and teamwork allow for maximum productivity and success

Doing this project entirely remote due to COVID-19 was definitely a new and challenging experience. Spending hours designing and prototyping and researching from home; was a challenge and being transparent with your group members, about anything, definitely allowed for more productivity and better design decisions.

 

I also learned that productivity tools such as Miro and Notion allow for great productivity and staying on track. This project was extremely challenging and exciting as it was my first time working collaboratively on a large-scale product. I learned the importance of being a good listener and leader when it comes to product design, it truly creates a more fluid and fun environment to work in. I hope to continue creating products in a team setting and have fun doing so.